Refund Policy

Last updated: November 10, 2026

This policy applies to purchases made from foxracing for delivery in Canada.

30-day return window

You may request a return within 30 days after the product is delivered. The item must be unused, in its original condition and original packaging, with any included parts, labels and documentation. Please provide your order number or other proof of purchase.

Starting a return

Contact us at Support@foxracinglifes.com or (236) 434-0134 before sending an item back. For an eligible return, we will provide return instructions and a prepaid return label or another merchant-paid return method. Items sent without authorization may not be accepted.

Damaged, missing or incorrect items

Inspect your order on arrival. If an item is damaged, a part is missing, or the wrong item was delivered, contact us promptly with the order number and clear photos so we can review the issue and arrange an appropriate solution.

Refunds

After the return is received and inspected, we will notify you of the decision. Approved refunds are issued to the original payment method within 10 business days. Your bank or payment provider may need additional time to post the credit.

Order changes and cancellations

Contact us as soon as possible if you need to change or cancel an order. We will try to help before shipment, but a change or cancellation cannot be guaranteed. Once an order has shipped, the return process above applies.

Consumer rights

Nothing in this policy limits rights or remedies that cannot be excluded under applicable Canadian federal or provincial consumer protection law.

Contact

Email: Support@foxracinglifes.com
Phone: (236) 434-0134
Mailing address: 77 Canoe Sq SW, Airdrie, Alberta T4B 2N5, Canada