Where do you ship?
We ship within Canada under the delivery options shown at checkout.
How long does delivery take?
Orders are normally processed in 1–2 business days. Standard transit is estimated at 4–6 business days after shipment. Weekends and Canadian statutory holidays are excluded, and carrier delays can occur.
How do I track an order?
When tracking is available, it is sent to the order email after dispatch. Tracking may take time to update.
Can I change or cancel an order?
Contact Support@foxracinglifes.com as soon as possible. We will try to help before shipment, but a change or cancellation cannot be guaranteed.
How do returns work?
Request a return within 30 days after delivery. Eligible items must be unused, in original condition and packaging, and accompanied by the order number or proof of purchase. We provide a prepaid label or another merchant-paid return method for an approved eligible return.
When will I receive a refund?
After a return is received and approved, the refund is issued to the original payment method within 10 business days. Your bank or payment provider may need additional posting time.
What if my order is damaged, incomplete or incorrect?
Contact us promptly with the order number and clear photos. Keep the item and packaging while we review the issue.
Which payment methods are accepted?
The payment methods currently enabled for your order appear at checkout. Payment is processed through the secure checkout system in CAD.
How can I contact you?
Email: Support@foxracinglifes.com
Phone: (236) 434-0134
Mailing address: 77 Canoe Sq SW, Airdrie, Alberta T4B 2N5, Canada