Last updated: November 10, 2026
This policy explains how foxracing collects, uses, discloses and safeguards personal information when you visit our store, communicate with us or make a purchase in Canada.
Information we collect
- Identity and contact information, such as name, billing and shipping addresses, email address and phone number.
- Order, transaction and customer-service information, including products purchased, returns, messages and support records.
- Payment-related information processed through Shopify and the payment provider shown at checkout. We do not receive or store your complete payment-card number.
- Device, browser, IP address, cookie, usage, advertising and analytics information.
- Fraud-prevention, security and compliance information reasonably needed to protect the store and its customers.
How we use information
We use personal information to operate checkout; process payment, orders, shipping, returns and refunds; provide customer service; secure and troubleshoot the store; prevent fraud; keep required business records; analyze site performance; personalize content; and, with consent where required, send marketing or measure advertising.
Cookies, advertising and analytics
Shopify and our necessary service providers may use cookies, pixels, local storage and similar tools for store operation, security, preferences, analytics and advertising measurement. Browser controls can restrict cookies, but some store functions may then be unavailable. Where a consent control is presented, you can use it to manage non-essential technologies.
Service providers and disclosures
We disclose information as reasonably necessary to Shopify, payment processors, fraud-prevention providers, carriers and fulfilment providers, analytics or advertising services, professional advisers and authorities where law requires. These parties process information for the services they provide and may operate outside your province or Canada, where information can be subject to local law.
Consent, sale or sharing choices
We do not claim that no data is ever shared. We do not exchange personal information for money. Certain advertising or analytics disclosures may be treated as a sale, sharing or targeted-advertising activity under some laws. Where an opt-out is legally required or a privacy choices link is available, we will process the request. We also recognize Global Privacy Control signals where our systems support them and applicable law requires.
Retention and security
We retain information only as long as reasonably needed for the purposes described, legal obligations, accounting, dispute resolution and fraud prevention. We use administrative, technical and organizational safeguards appropriate to the information, but no transmission or storage method is completely secure.
Your Canadian privacy rights
Subject to applicable law, including the Personal Information Protection and Electronic Documents Act and relevant provincial privacy laws, you may request access to personal information, ask for corrections, withdraw consent where processing depends on consent, and ask about our use and disclosures. Some information may need to be retained or may be exempt. You may also complain to the Office of the Privacy Commissioner of Canada or the appropriate provincial regulator.
Children
The store is not directed to children under 13, and we do not knowingly collect personal information from a child under 13 without legally valid authorization. A parent or guardian who believes a child submitted information may contact us.
Privacy requests
Send requests to Support@foxracinglifes.com, call (236) 434-0134, or write to 77 Canoe Sq SW, Airdrie, Alberta T4B 2N5, Canada. We may verify identity before completing a request.
Changes
We may update this policy to reflect operational, legal or regulatory changes. The revised date above identifies the current version.